Channel Partner Guide
Everything you need to book client site visits, find inventory and download sales material.
1. Joining as a partner
- Open ss.fusionlimited.in and tap Register here.
- Fill in your name, WhatsApp mobile number, firm name and RERA number. Adding GSTIN, PAN and bank details now speeds up your approval and commission payouts.
- Attach your documents: RERA certificate, PAN, GST certificate and a cancelled cheque. PDF or photo files up to 5 MB each are accepted.
- Tick the consent box and tap Submit application.
2. Signing in
There is no password to remember.
- Enter your registered mobile number and tap Send OTP on WhatsApp.
- Open WhatsApp. You'll find a 6-digit code from Fusion Limited.
- Type the code and tap Verify & sign in.
For your security you are signed out automatically after 30 minutes without activity.
3. Your home screen
After signing in you'll see a greeting and a summary card for each of these:
- Visits today and Visits done: your client visits.
- Units available and Available stock value: live inventory for the selected project.
- Upcoming visits: tap any visit to open it.
- Quick actions: shortcuts to book a visit, open the price list, brochures and more.
If you work on more than one project, use the project selector in the blue top bar to switch between them.
4. Booking a client site visit
- Tap New Visit.
- Enter the client's name and WhatsApp mobile number (email is optional).
- Choose the date and time of arrival. You can also pick a site manager, configuration and budget.
- Confirm that the client has agreed to receive the pass on WhatsApp, then tap Create & send pass.
The pass is sent instantly on WhatsApp and RCS to you, the client and the site manager.
5. The visit pass
Each visit gets a cinema-ticket style pass with a QR code and a pass code such as FV-AB12CD34.
- The client shows the QR at reception, and the sales team scans it to check them in.
- The pass has a Get directions button that opens Google Maps.
- After the visit, the client can rate the experience from 1 to 5 stars on the same pass.
6. Managing your visits
Open Site Visits to see all your bookings. You can search by name, mobile or pass code, and filter by date or status.
Open a visit to:
- Resend pass if the client lost the message.
- Cancel visit if plans change.
- Use the ready-made Invitation, Reminder and Thank-you messages. Tap WhatsApp or SMS to send them from your own phone with the text already filled in.
- Tap Share site location to send the Google Maps pin.
| Scheduled | Booked, client not yet arrived |
| Checked in | Client scanned in at the site |
| Completed | Visit finished |
| No show | Client didn't arrive |
| Cancelled | Booking cancelled |
7. Checking available units
Open Inventory to see units that are open for sale, with tower, floor, size, facing and all-inclusive price in ₹.
- Filter by tower or configuration (2 BHK, 3 BHK and so on).
- Switch between Table and Grid view.
- Tap Export CSV to open the list in Excel.
Prices shown are indicative. Always confirm with the official price list before quoting a client.
8. Brochures, price lists & media
Open Collaterals and choose a tab: Price Lists, Legal, Technical, Brochures, 3D Walkthroughs, Media Kit or Seasonal Greetings. Tap Download or Open.
9. Photos & your firm logo
- Photos & Logos shows the official project photos, which you can download to share with clients.
- You can upload your firm's logo there (JPG, PNG or WEBP). Upload again to replace it, or tap Delete to remove it.
10. Bank & payment details
The Banking page lists Fusion Limited's official collection accounts and the UPI QR code your clients can scan to pay. Tap ⧉ to copy an account number or IFSC.
Your profile & photo
Tap your name or picture in the top bar to open My profile. There you can:
- Add a profile photo (optional). Choose one from your phone or tap Take photo. It is automatically cropped to a square and made small.
- Update your name, email, firm address, GST/PAN and bank details. When you change bank details, the Fusion team is alerted to re-verify them before your next payout.
To change your mobile number, contact the Fusion sales team.
Editing a visit or adding a visitor photo
Open the visit and tap ✎ Edit to correct the client's details or change the date and time. If you change the time, mobile number or site manager, a fresh pass is sent automatically. On the same page you can add a visitor photo, which helps reception recognise your client.
11. Language & dark mode
- Tap हिं / EN in the top bar to switch between Hindi and English.
- Tap ◐ to switch between light and dark mode. Your choice is remembered on that device.
12. Common questions
I didn't receive the WhatsApp code.
Wait 45 seconds and tap Resend code. Make sure you are using the number you registered with. You can request up to 6 codes per hour.
It says my registration is still under review.
Our sales team hasn't approved it yet. You'll get a WhatsApp message as soon as they do.
Can I change the visit time?
Cancel the visit and book a new one with the correct time. The client receives a fresh pass.
The client lost their pass.
Open the visit and tap Resend pass, or tap Copy link and send it yourself.
How is my commission tracked?
When a client from your visit books a unit, our team records the Proforma Invoice against your visit. Commission is calculated and tracked from that.
I changed my mobile number.
Contact the Fusion sales team to update your number. For security, numbers can't be changed from your side.